FTX EU launches withdrawal website to refund European users

The European branch of FTX, FTX EU has launched a website to allow European customers to submit withdrawal requests.

This comes nearly five months after the global trading platform collapsed and went bankrupt in early November.

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The new website domain name — – reportedly approved by the Cyprus Securities and Exchange Commission according to a report published in Finance Magnates.

A screenshot of the newly launched website for withdrawing funds from FTX EU. Source: FTX Europe

The new domain will not offer any products or services other than refunding affected customers, the report said, referring to an email received by FTX Europe.

“Please note that our new domain, www.ftxeurope.eu, has been approved by our regulator CySEC as you correctly identified. The website will only be used by all FTX EU LTD customers to claim their FIAT balances. No services or products will be offered through this website.”

Although FTX EU has been made available to users in the European Economic Area and the Middle East, the number of affected users is unclear.

FTX EU only became available in March 2022 and the global business collapsed in November, so the numbers shouldn’t be big.

FTX Japan is another subsidiary that has already made amends to affected customers. At the end of February, he authorized a total withdrawal of funds, which amounted to approximately $50 million.

Related: FTX customers want more information about FTX’s plans to sell affiliates

The Cypriot regulator asked FTX EU to suspend operations on November 9, shortly before FTX Group and its 130 affiliated companies (including FTX EU) officially filed for bankruptcy on November 11.

FTX Europe was headquartered in Switzerland for the relatively short duration of its operation.

Magazine: Can You Trust Crypto Exchanges After FTX’s Collapse?

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The FTX EU website has been approved by the Cyprus Securities Regulator: Source: Cyprus Securities and Exchange Commission